“After doing our research, we found a number of core components that are critical for a good digital assistant solution: a powerful Natural Language Processing (NLP) engine, robust cognitive services and context engine, and a framework that takes care of the chat channel plumbing." source
"Robotic chat advisor Atura takes advantage of artificial intelligence (AI) to offer powerful sales, onboarding, customer support, and transactional chatbot services, which improve customer experiences while reducing fees. Customers receive immediate assistance throughout the client lifecycle. Vetted by several banks as a secure platform, Atura takes advantage of Microsoft Azure AI infrastructure to build game-changing digital assistants." source
