Automated support that helps financial services do better business

Your organisation wins

Reduce operating costs and inefficiencies, improve performance.

Your people win

They’re less consumed by mundane tasks and more engaged in valuable interactions.

Your clients win

Offer them more affordable products and more accessible services

Nedbank is saving millions and improving customer experience.

Highly customisable. Heavily integrated. Hugely intelligent.

Accurate langugae processing

Accurate language processing

through AI and large, industry-specific datasets

Secure transacting

Secure transacting

using OTP or USSD authentication

Seamless handover

Seamless handover to live agents

when client needs aren’t met

Robust API integration

Robust API

with CRM, service desk and call centre software

Atura is designed specifically for financial services.

Interacts easily. Operates efficiently. Assists impressively.

Your clients can:

  • benefit from lower fees
  • find a suitable investment.
  • get information like fund fact sheets, risk profiles and asset allocation
  • be digitally onboarded
  • complete FICA registration
  • check in on investment performance, balances, statements and certificates
  • make contributions, withdrawals, switches and other transactions & instructions
  • receive push notifications, reminders and updates

Your clients can:

  • get personalised quotes
  • be digitally onboarded
  • log and manage claims
  • manage profiles and policies
  • receive push notifications, reminders and updates
  • benefit from lower premiums

Your clients can:

  • get credit scores
  • find out what amounts they qualify for
  • apply for loans
  • benefit from lower interest rates
  • be digitally onboarded
  • obtain balances, statements and repayment amounts
  • renegotiate payment plans and get incentives like instant settlement discounts
  • renegotiate payment plans and get incentives like instant settlement discounts

Message us to arrange to see Atura in action